Online Learning and Development
Meet the Team
Director | Customer 1st-Online
Author and Subject Matter Expert in Customer Service Strategies.......
Programme Director Africa
Customer 1st online Programme Director for West Africa......
Director | Service Excellence Africa
Customer 1st Online Programme Director for Africa......
Research and Development
Service Quality Consultant and Project Lead for Customer 1st International Service Quality Standard.....
Programme Director Public Sector
As Director of Inspiring People, Caroline was the lead tutor for Customer 1st learning programmes for the Institute of Customer Service U.K...
Website Designer & Digital Learning Expert
Expert practitioner in the fields of e-learning design and development....