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Our Team Members


Stephanie Edwards

Director | Customer 1st-Online

Author and Subject Matter Expert in Customer Service Strategies.......


Ibiai Ani

Programme Director Africa

Customer 1st online Programme Director for West Africa......


Bukola Olofinjana

Director | Service Excellence Africa

Customer 1st Online Programme Director for Africa......


Martin Brunner

Research and Development 

Service Quality Consultant and Project Lead for Customer 1st International Service Quality Standard.....


Caroline Tan

Programme Director Public Sector

As Director of Inspiring People, Caroline was the lead tutor for Customer 1st learning programmes for the Institute of Customer Service U.K...

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Miles Cantelou

Website Designer & Digital Learning Expert

Expert practitioner in the fields of e-learning design and development....

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